Any organization tracking a paper document requiring a signature or acknowledgement for any process can benefit from workflow automation. The larger the organization, the more complex the process, the more electronic workflow makes sense. For example:
- Invoice processing: item requisition and approval, purchase order creation, vendor quotes, packing list approval, invoice approval and eventual payment
- Medical and dental claims processing: medical and dental claim documentation capture and automatic routing and approvals
- Mortgage automation: capturing all documents for both mortgage underwriting as well as the mortgage itself
ICS has extensive experience designing and implementing workflows for these and other processes that require acknowledgement and signatures. We begin every engagement by learning about your processes, creating workflow maps, and getting approvals before any software is considered. Since we have years of experience, we can provide frameworks and best practices learned from other organizations. This ensures the processes meet your expectations.
The end result is your processes will operate more efficiently, requiring fewer steps. Your management will be provided better visibility and you will have improved accountability.